If the product is in stock, it is shipped quickly. If the product
must be designed, the lead time can be about 8 weeks. You can
contact us to explore the possibilities.

Yes, we offer customization options for many pieces of jewelry. To get started on your Custom Design project, visit this link .

To maintain the shine of your jewelry, we recommend cleaning it regularly with a soft cloth and storing it in a dry place when not worn. For pearl or stone jewelry, it is advisable to validate with the jeweler in charge of your project before designing, as some stones and inserts do not like water.

If for any reason you are not 100% satisfied with your purchase within 14 days of receipt, you may request to return any merchandise for an exchange or store credit (less shipping and handling). Only one product per order may be returned, and only for store credit or exchange. This policy is enforced to prevent abuse. See our full return policy for more details.

Prices displayed on our site do not include taxes. Tax will be added at checkout based on your location.

We use high quality materials such as gold, silver, precious and semi-precious stones. For each product, details about the materials are provided in the description.

Yes, you will receive a tracking number via email once your order has been shipped. You can use this number to track the status of your delivery online.

You can contact us by email at info@mathieublanchard.ca or by phone at (450) 531-7061, as well as via social networks. We are available to help you from Monday to Wednesday: 10 a.m. to 5 p.m., Thursday: 10 a.m. to 7 p.m., and Friday: 10 a.m. to 5 p.m.

Yes, it is possible to contact us to confirm the availability of this option.

Yes, we offer a resizing service for your rings. Please contact us to arrange an appointment.

Absolutely, we offer gold in several purities: 10, 14, and 18 carats. You can select the purity that suits your preferences and budget. If this option is not available online, please feel free to contact us.